Message Center

This page will list all past important messages from Highmark Blue Shield of Northeastern New York.

Highmark Transitioning From NaviNet to Availity

Highmark is replacing its existing provider portal, NaviNet®, with Availity® Essentials later this year. CLICK HERE to read more about the upcoming transition.

Highmark Post-PHE Changes

With the expiration of the PHE, Highmark has started the process of updating COVID-19-impacted policies and procedures. Many changes will take effect July 6, 2023. CLICK HERE for the details.

Medicare Advantage: Compression Stockings Covered for All Diagnosis Codes

All Highmark BSNENY Medicare Advantage members have supplemental benefit coverage for compression stockings, regardless of diagnosis code. There are no quantity limits for Medicare Advantage members. CLICK HERE to read more.

Working Together During the Highmark Affiliation

Working Together During the Highmark Affiliation: How does this affect you and your patients? All Provider FAQs are updated with the most recent information. CLICK HERE

Provider Service Number Change

Effective February 1, 2023, please call 800-950-0051 for Provider Service and 844-945-5503 for BlueCard Provider Service. After February 1, 2023, all other phone numbers will be discontinued.


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