Provider News features the latest news, tips, and reminders about our products and services, as well as relevant interviews, articles, and stories for medical and administrative personnel who serve Highmark members.
Regular topics include:
Throughout the year, you’ll find training reminders, patient education tips, formulary updates, information about new Highmark programs, and interviews with Highmark leaders.
As part of our affiliation with Highmark, we want to create a more seamless and enhanced provider experience. To support this, we will be transitioning our monthly newsletter from Blue Bulletin to Provider News.
Beginning next month, you will start receiving Highmark’s monthly Provider News emails. Provider News will be emailed monthly to the address we have on file for you. As with Blue Bulletin, Provider News contains valuable updates, information, tips, and reminders about Blue Shield of Northeastern New York products and services.
This change to Provider News coincides with the decommissioning of the legacy bsneny.com/provider website on February 1, 2023. After this date, you will still be able to access a year’s worth of Blue Bulletin articles on the legacy website here .
If you're not currently subscribing to our emails, including Provider News, you can sign up here.
If you are a current subscriber, there’s no need to do anything. The only difference you’ll notice is that starting in 2023 you will receive 12 issues of Provider News a year. We appreciate your continued readership.
To ensure delivery of emails from Highmark, please add the following email address to your address book: resourcecenter@highmark.com.
The current issue of Provider News, as well as past issues, are available via the homepage on the Provider Resource Center. To access, look under NEWSLETTERS/NOTICES on the left menu and click on Provider News.
Medical Policy Update is a monthly newsletter that focuses exclusively on upcoming medical policy and claims administration updates (including coding guidelines and procedure code revisions) and is the sole source for this information. Subscribers to Provider News will automatically receive a link to the latest issue of Medical Policy Update.
Special Bulletins communicate important announcements and updates and are published on the home page of the Provider Resource Center.
Plan Central Messages are communications that pertain to NaviNet-specific transactions, electronic funds transfer (EFT), proprietary information (such as fee schedules), and Highmark’s larger initiatives. Plan Central Messages are posted on the home page of Highmark’s NaviNet portal.
Provider News and Medical Policy Update are published the last Monday of the month. When a holiday falls on the last Monday, as in the case of May and December next year, then both publications will be published on the preceding Friday. Below is our 2023 schedule:
*With the last Monday of the month falling on a holiday, Provider News and Medical Policy Update will be published on the preceding Friday.